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Privacy Policy

Effective Date: [2024-06-07]

1. Introduction

Welcome to Wilde Aroma. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

2. Information We Collect

We may collect personal information that you provide to us, such as:

  • Name
  • Shipping Address
  • Billing Address
  • Email Address
  • Phone Number
  • Purchase History

We may also collect non-personal information such as your IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your order status and customer service inquiries
  • Sending you marketing and promotional materials (if you have opted-in to receive them)
  • Improving our website and services
  • Preventing fraudulent transactions and enhancing the security of our website

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist with our business operations (e.g., payment processors, shipping companies)
  • Law enforcement or other government agencies when required by law
  • Other third parties with your consent or to fulfil the purpose for which you provided the information

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

Google Analytics: We may have enabled Google Analytics Advertising Features including (Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting etc.). We and third-party vendors may use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here.  To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device. 

7. Your Rights

You have the right to:

  • Access and request a copy of your personal information
  • Correct any inaccuracies in your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent to our use of your personal information

To exercise these rights, please contact us at [your contact information].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website following the posting of changes will constitute your acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Wilde Aroma
26 Bartlett St, Preston, Melbourne, Victoria, Australia, 3072

10. Consent

By using our website, you consent to our Privacy Policy.